Privacy Policy
- Introduction
This Privacy Policy outlines how ArkTheos, a provider of AI-driven business solutions, collects, uses, discloses, and protects your personal information. We are committed to safeguarding your privacy while delivering innovative services to enhance your business operations. This policy applies to all users of our website, services, and interactions with our AI agents or platforms. - Information We Collect
We collect information to provide and improve our AI-driven solutions, including but not limited to:
- Personal Information: Name, email address, phone number, company details, billing information, and other data you provide when contacting us, scheduling demos, or using our services.
- Business Data: Information related to your business operations, such as CRM, ERP, or HRIS data, to enable our AI agents to perform tasks like sales, HR, or IT support.
- Usage Data: Information about how you interact with our website and services, including IP addresses, browser types, pages visited, and timestamps.
- Cookies and Tracking Data: Data collected via cookies and similar technologies to enhance user experience and analyze website performance (see our Cookie Policy for details).
- How We Collect Information
We collect information through:
- Direct Interactions: When you submit forms, email us, or engage with our AI agents.
- Automated Technologies: Cookies, web beacons, and analytics tools on our website.
- Third Parties: Integrations with your CRM, ERP, or HRIS systems, and data from partners or vendors, with your consent.
- How We Use Your Information
We use your information to:
- Deliver and customize AI-driven services, such as sales support, HR automation, and IT solutions.
- Process payments and manage subscriptions.
- Improve our website, services, and AI performance through analytics.
- Communicate with you about demos, updates, or support.
- Ensure compliance with regulations like GDPR, HIPAA, and TCPA.
- How We Share Your Information
We do not sell your personal information. We may share it with:
- Service Providers: Trusted partners for payment processing, analytics, or IT support, bound by strict confidentiality agreements.
- Legal Compliance: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or asset sale, with notice to you.
- Data Security
We implement industry-standard measures, including encryption, access controls, and regular audits, to protect your data. Our AI agents adhere to HIPAA, GDPR, and TCPA protocols to ensure secure handling of sensitive information. - Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Restrict or object to data processing.
- Request data portability.
- Opt out of marketing communications.
To exercise these rights, contact us at legal@sterlasvan.com.
- Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Business data used by our AI agents is retained per your service agreement. - International Data Transfers
If you are outside the U.S., your data may be transferred to and processed in the United States, where our servers are located. We ensure compliance with GDPR and other applicable laws for such transfers. - Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies. - Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. - Changes to This Policy
We may update this Privacy Policy to reflect changes in our services or legal requirements. Updates will be posted on our website with the effective date. - Contact Us
For questions or concerns about this Privacy Policy, please contact us at:
Email: legal@sterlasvan.com
Address: 7901 4th St N #25649, St. Petersburg, FL 33702
Website: www.arktheos.com